The Maryland Department of Health and Mental Hygiene announced on June 7, 2017 that Maryland nursing home operator NMS Healthcare of Hagerstown LLC has been terminated by the U.S. Centers for Medicare & Medicaid Services (CMS) and the Maryland Department of Health and Mental Hygiene from the lists of providers authorized to serve Medicare and Medicaid consumers, effectively leading to its shut down. The Maryland nursing home’s approximately 150 residents will be relocated to other long-term facilities in Maryland.
NMS Healthcare states on its website that it “provides post-acute care, rehabilitation services, pulmonary management, transitional care, pain management, hospice care, IV therapy and complex wound care.” NMS Healthcare states its mission is to “provide quality of life to our residents, embrace customer service and to innovate every aspect of our operations” and its vision is “to be the preferred choice of comprehensive short and long term healthcare services for the communities we serve.” Source
The web page for NMS Healthcare of Hagerstown states, “The 206-bed facility is designed specifically for its residents, with wide hallways and spacious rooms, brightened by oversized windows to create a cheerful, home-like ambiance. The facility is a high-tech medical complex which provides post-acute care, rehabilitation services, complex wound care, pain management, IV therapy, tracheostomy and hospice care. NMS Healthcare of Hagerstown provides a healing environment for residents to achieve maximum recovery, independence and quality of life.” Source
NMS Healthcare of Hagerstown LLC had been listed by CMS as a “Special Focus Facility” (SFF) for several months. SFF-listed nursing homes have more problems than other nursing homes (about twice the average number of deficiencies), more serious problems than most other nursing homes (including harm or injury experienced by residents), and a pattern of serious problems that has persisted over a long period of time (as measured over the three years before the date the nursing home was first put on the SFF list). SFF-listed nursing homes are required by CMS to be visited in person by survey teams twice as frequently as other nursing homes (about twice per year). About 50% of the nursing homes in the SFF program significantly improve their quality of care within 24-30 months after being selected for the SFF initiative, while about 16% tend to be terminated from Medicare and Medicaid. Source
In a May 19, 2017 letter from CMS to NMS Healthcare of Hagerstown, the Maryland nursing home was informed that it would be terminated from the Medicare program because it had not come into substantial compliance with federal regulations.
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